Call Center Dispatcher
| Category: | Clerical - Call Center |
| Location: | Oxford, AL 36203 |
| Pay: | $12.00 Hourly |
| Posted: | 3 days ago |
| Status: | Open |
Description
Call Center Dispatcher
Customer Service Call Specialist (Weekend work required)
Company Profile
Join an amazing company whose mission is to connect people with the information, companies, and emergency services.
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
- Medical/Vision/Dental/Rx plans
- Holiday Pay
- Teladoc (online care)
- Referral Bonus Incentive
- Weekly Pay
- 401k
- Shift Differential Overnight Work
- And More!
Call Center Dispatcher Details:
Temp-to-Hire position- $
12.00 / hour Full Time work available- Weekend work required
Various shifts available ( Monday throughSunday from 09:00am to05:00pm )
- Answer incoming customer care calls; call types include but are not limited to: operator services, directory assistance, and third-party answering services
- Accurately obtain, document, and verify pertinent information while providing instructions to the caller and connecting them to the appropriate party
- Maintain conversation with the caller in a professional manner
- Provide alternative solutions when a caller’s request cannot be fulfilled Work independently as part of a team while being aware that the other operators may have calls in progress that involve multiple individuals
- Stay motivated to multi-task under pressure in a highly repetitive environment
Call Center Dispatcher Qualifications:
- 1-year previous experience in call center, or customer service preferred
- Ability to retain emotional control, remaining calm and professional during all interactions
- High School Diploma or GED equivalent
- Ability to type a minimum of 45 words per minute with 95% accuracy
- Proficient use of multiple computer programs and telephone
- Applicant may be subject to a background check
- Pre-employment drug screen is required as a condition of employment
*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
Our commitment to you: Real People. Fast job offers. No Robots.
How to Apply:
Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!
Oxford, AL
521 Davis Loop
Oxford, AL 36203
(256) 831-6830
oxford.AL@elwoodstaffing.com
Qualifications
*See above for qualifications
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