Sales Support Coordinator

Sales Support Coordinator Details:

• Direct Hire position
• $43,680.00 /annually
• First Shift (Monday through Friday from 07:00am to 05:00pm)

• Administers, verifies, and submits accurate product orders by communicating with sales representatives and customers, and having sound knowledge of Pella products, systems, and procedures
• Works in the field to formulate product proposals by effectively and accurately sizing rough openings and blueprints, communicating with customers and utilizing automated systems
• Verify contract/proposal to ensure the correct product is ordered, built, and delivered to the customer
• Understands and utilizes all necessary software (PQM, MSOffice, etc.) by continually learning through experience and training
• Performs basic blueprint take-offs by accurately reading and interpreting client blueprints
• Coordinates for internal drawings when necessary
• Promotes and facilitates continuous improvement activities in the department
• Assist in building and maintaining strong customer relationships
• Point of contact after the sale to field any follow-up questions
• Manage recovery process for shortages and damaged product by facilitate ordering parts and/or scheduling service appointments as needed
• Facilitate sample delivering/pick-up
• Occasionally work variable, non-traditional hours and make oneself available for customers during evenings and weekends