Client Services Specialist
| Category: | Light Industrial |
| Location: | Lebanon, TN 37087 |
| Pay: | $21.00 Hourly |
| Posted: | 3 days ago |
| Status: | Open |
Description
Client Services Specialist
We are looking for a dedicated Client Services Specialist to support warehouse operations by ensuring seamless communication between clients and internal teams. This role involves managing client inquiries, resolving issues related to orders, inventory, and shipments, and collaborating with warehouse staff to ensure efficient order fulfillment and customer satisfaction. RESUME REQUIRED!
Company Profile
Our client is a well established company that supports Comcast equipment delivery. This client supports road and wire equipment reinstallations.
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
- Medical/Vision/Dental/Rx plans
- Holiday Pay
- Teladoc (online care)
- Referral Bonus Incentive
- Weekly Pay
- 401k
- And More!
Client Services Specialist Details:
Temp-to-Hire position- $
21.00 / hour Full Time work availableFirst Shift ( Monday throughFriday from 06:00am to02:30pm )
- Assist customers and business partners via telephone and email
- Handle customer complaints in a calm, professional manner
- Diagnose, assess and resolve problems or issues
- Monitor progress of delivery routes
- Scan haul-away pods and verify stamps
- Process changes or cancellations to delivery orders
- Maintain accurate records of client interactions, orders, and service requests in CRM or warehouse management systems.
Client Services Specialist Qualifications:
- Experience with Microsoft Office programs such as MS Project, Word, Excel and PowerPoint.
- High school diploma or equivalent
- 1-year related experience preferably within a call center environment
- Strong customer service skills and the ability to satisfactorily resolve issues
- Solid ability to multitask with exceptional organizational skills
- Ability to thrive under pressure while delivering solutions that exceed customer expectations
- Applicant may be subject to a background check
*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
Our commitment to you: to be Kind, Helpful, Respectful, Honest and Committed To Finding You Work.
How to Apply:
Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!
Lebanon, TN
514A West Main Street
Lebanon, TN 37087
(615) 965-5557
lebanon.tn@elwoodstaffing.com
Qualifications
*See above for qualifications
