Helpdesk Technician

Category: Clerical - Call Center
Location: Elizabethtown, KY 42701
Pay: $15.00 Hourly
Posted: 2 weeks ago
Status: Open

Description

Helpdesk Technician

As a Helpdesk Technician, you provide insightful advice and friendly, hands-on technical support to customers in need. You will quickly diagnose the company’s products such as home internet, email, telephone, and cable TV issues on the spot, explaining situations with patience and compassion. You stay conscious of their time demands as well as your own. Ensuring the trust of customers and coworkers alike as you respond to phone calls, chats, and email. As a Helpdesk Technician, your goal is to provide a customer friendly, first call resolution. We are looking for people who identify problems and provide feedback to ensure our customer service stays relevant and current.

Company Profile

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What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

  • Medical/Vision/Dental/Rx plans
  • Holiday Pay
  • Teladoc (online care)
  • Referral Bonus Incentive
  • Weekly Pay
  • 401k
  • And More!

Helpdesk Technician Details:

  • Temp-to-Hire position
  • $15.00 /hour
  • Full Time work available
  • First Shift (Monday through Friday from 08:00am to 05:00pm)

Technical support positions consist of customer service via phone. Solve costumer problems. Answer customer questions

Helpdesk Technician Qualifications:

  • 10-key (by touch) Data Entry
  • Alphanumeric Data Entry
  • Call Center/Customer Service Experience

 

  • Applicant may be subject to a background check
  • Pre-employment drug screen (Excluding THC) is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.

We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.

Our commitment to you: to be Kind, Helpful, Respectful, Honest and Committed To Finding You Work.

How to Apply:

Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!

Elizabethtown, KY

4000 North Dixie

Elizabethtown, KY 42701

(270) 228-0144

elizabethtown.ky@elwoodstaffing.com

Qualifications

*See above for qualifications

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