Bilingual Call Center Rep

Category: Clerical - Call Center
Location: Plainfield, IN 46168
Pay: $16.53 Hourly
Posted: 1 week ago
Status: Open

Description

Bilingual Call Center Rep


Bilingual (English/Spanish) Call Center Reps needed in Plainfield on various shifts starting immediately. Apply now!


What's in it for you?

Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:

  • Medical/Vision/Dental/Rx plans
  • Holiday Pay
  • Teladoc (online care)
  • Referral Bonus Incentive
  • Weekly Pay
  • 401k
  • And More!

Bilingual Call Center Rep Details:

  • Temp-to-Hire position
  • $16.53 /hour
  • Full Time work available
  • Weekend work required
  • Various shifts available (Monday through Saturday)
  • Must be fluent in English and Spanish
  • Monday - Friday: 9:00a-5:30p
  • Tuesday -Saturday: 11:30a-8:00p
  • Monday - Friday: 1:00p-930p
  • 2hrs mandatory OT required when needed
  • Hybrid work schedule offered after completion of onsite training
  • Interact with customers to provide information in response to inquiries about products and services and to handle and resolve complaints
  • Resolve customers service or billing complaints by performing activities such as exchanging merchandise, refunding money, and adjusting bills
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions taken. 

Bilingual Call Center Rep Qualifications:

  • Strong verbal and written communication skills
  • Ability to accurately document and record customer/client information
  • Previous experience with computer applications, such as MS Outlook or data entry software
  • Applicant may be subject to a background check
  • Pre-employment drug screen (Excluding THC) is required as a condition of employment

*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.


We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.


Our commitment to you: Real People. Fast job offers. No Robots.


How to Apply:

Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!


Plainfield, IN

6080 Clarks Creek Rd

Plainfield, IN 46168

(317) 837-8895

plainfield.IN@elwoodstaffing.com



Qualifications

*See above for qualifications

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