Sales Assistant

Sales Assistant Details:

• Direct Hire position
• $45,000.00 to $55,000.00 /annually
• Salaried

• The Sales Assistant directly interfaces with customers to support the sales team to maintain current business and aid in developing new business. This position is responsible for entering all sales orders into the computer software system, providing status updates, being the liaison between company and the customer and the daily tasks to provide the customer with the best possible customer service.
• Processes customer inquiries/quotes 
• Responds to customer inquiries, questions, or complaints which require research and coordination of information from several different areas
• Entry and maintenance of customer purchase orders in the computer software system
• Daily interaction with district managers, production planners, purchasing, traffic, and operation personnel to ensure customer satisfaction
• Maintains contract pricing/blanket orders within the computer software system
• Collects all information needed and alerts appropriate personnel of any potential inventory issues
• Possesses knowledge of company policies, procedures, practices, and products
• Identifies and implements continuous improvement in all work processes
• Utilizes root cause analysis skills with corrective action follow-ups