Customer Service Representative
| Category: | Clerical - Other |
| Location: | Allentown, PA 18031 |
| Pay: | $20.25 Hourly |
| Posted: | 13 hours ago |
| Status: | Open |
Description
Customer Service Representative
Elwood Staffing is currently looking for a CRS to carry out all customer service activities such as responding to inquiries, processing orders and receipts and handling complaints in a prompt, courteous and effective manner. Other responsibilities include answering/routing calls, greeting visitors, scheduling and other clerical duties as directed by Supervisor or Manager.
Company Profile
Breinigsville, PA
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
- Medical/Vision/Dental/Rx plans
- Holiday Pay
- Teladoc (online care)
- Referral Bonus Incentive
- Weekly Pay
- 401k
- And More!
Customer Service Representative Details:
Temp-to-Hire position- $
20.25 / hour Full Time work availableSecond Shift ( Tuesday throughSaturday from 03:30pm to12:00am )
Tuesday - Friday, 3:30PM - 12:00AM/ Saturdays 1:30PM- 10:00PM
Responsibilities:
- Interacts in a good working relationship with customers by responding to all inquiries and complaints concerning work orders, invoices, shipments, inventory counts, etc. in a courteous and effective manner
- Processes and inputs all customer orders
- Produces stock reports to check for product availability
- Produces all related paperwork and necessary information required for customer work orders
- Coordinates special and last minute shipping requests with the Traffic and Operations Departments, expediting any order as necessary
- Assures proper invoicing of accounts by verifying computer generated invoices
- Prepares shipping and tracing information to customers as required
- Communicates customer feedback to management including any signs of dissatisfaction
- Maintains current and accurate procedure manual, which details the processing requirements for each account
Customer Service Representative Qualifications:
- HS diploma or equivalent required
- Strong computer knowledge including
- Shipping software systems including UPS and Federal Express
- Excellent oral and written communication skills
- Excellent customer service skills
- Applicant may be subject to a background check
- Pre-employment drug screen (Excluding THC) is required as a condition of employment
*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
Our commitment to you: Real People. Fast job offers. No Robots.
How to Apply:
Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!
Allentown, PA
1801 Union Blvd.
Allentown, PA 18109
(610) 435-9270
allentown.pa@elwoodstaffing.com
Qualifications
*See above for qualifications
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