Customer Service
| Category: | Clerical - Other |
| Location: | Longmont, CO 80501 |
| Pay: | $22.00 Hourly |
| Posted: | 3 days ago |
| Status: | Open |
Description
Customer Service
Will be responsible for ensuring a positive customer experience through the life cycle of the products, from post-sales issues to problem-solving and servicing.
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
- Medical/Vision/Dental/Rx plans
- Holiday Pay
- Teladoc (online care)
- Referral Bonus Incentive
- Weekly Pay
- 401k
- And More!
Customer Service Details:
Temp-to-Hire position- $
22.00 to $ 25.00 / hour Full Time work availableFirst Shift ( Monday throughFriday from 08:00am to05:00pm )
- Communicate customers, identify needs, distribute information/requests to sales, service team, tech support team and management.
- Provide basic troubleshooting/common problem solving information to customer
- Provide first-level customer service by responding to routine non-technical customer service calls, including spare parts orders, order status requests, and document requests
- Enter generate, and manage return/repair materials requests, to initiate orders in our systems, record customer interactions, and for purposes of notes and record keeping
- Customer quotation of repair and spare parts, onsite services, in-house repairs and verification of appropriate parts, vendor, and product mark-ups
Customer Service Qualifications:
- Strong verbal and written communication skills, telephone and email etiquette
- Customer focus and positive, professional attitude and methodology. Must have a desire to meet the needs of others
- Ability to multitask, prioritize and demonstrate sound judgement
- Ability to perform basic math functions.
- PC/Microsoft Office Suite knowledge including Outlook, Word, Excel, PowerPoint
- Applicant may be subject to a background check
- Pre-employment drug screen is required as a condition of employment
*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
Our commitment to you: Real People. Fast job offers. No Robots.
How to Apply:
Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!
Longmont, CO
1020 Ken Pratt Blvd, Ste B
Longmont, CO 80501
(303) 772-7422
Longmont.CO@elwoodstaffing.com
Qualifications
*See above for qualifications
#IJ
