Warranty Administrator

Warranty Administrator Details:

• Temporary position
• $18.00 /hour
• Full Time work available
• First Shift

• Accurately review, process, and submit warranty claims to manufacturer in compliance with their guidelines and policies
• Track the progress of warranty claims and follow up with manufacturer to resolve any outstanding issues or delays
• Maintain detailed records of all warranty work, including parts, labor, and claim status, ensuring accurate documentation for audit purposes
• Verify warranty coverage for customers and provide clear explanations of the terms and conditions of their warranties
• Work closely with all service team to coordinate warranty repairs, ensuring a smooth and timely process for customers
• Track and order warranty parts as needed, ensuring timely availability to avoid service delays
• Stay current with manufacturer bulletins, warranty policies, and procedures to ensure claims are filed correctly
• Assist the service, parts and new equipment sales departments with any warranty-related questions or issues